Rated higher than Ontop on Trustpilot.
Best for: Small businesses and startups, as Wise Business names them
- Trustpilot4.3/5· 294,008
Ontop is a contractor platform: payouts, contractor management and Contractor of Record (COR), all priced from one $49 per contractor a month card. Its help centre says it no longer provides EOR directly. Ontop states 150+ countries; we document 155 from its payout country guide. Its Client T&Cs are public, its COR service agreement is not, and the pricing card and the terms describe two different COR models.
Verdict
Best for
- Companies paying contractors in many countries by bank, wallet, crypto or card
- A remote or hybrid company with 20 or more employees paying 10 or more global contractors, which Ontop names as its clearest fit
- Startups and SMBs, in Ontop's own words
- Teams with fewer than 10 international workers that want to start without a sales call, as the help centre describes
Not for
- Companies that need to employ staff abroad: the help centre says Ontop no longer provides EOR directly
- Buyers who need the COR service agreement published before they sign
- Buyers who need a phone line or a stated support response target: Ontop lists neither
- Buyers who need to see a SOC 2 report: Ontop states the certification but publishes no report
- Stands out
- Payout reach and published terms: 155 documented countries, four payout methods (bank, wallet, crypto, card), public Client T&Cs and a listed $49 price with no setup fee.
- Biggest limit
- The COR model is unclear. The $49 'Contractor of record' card says 'Work directly with your contractors. Use your own agreements', which describes direct hiring, while the Client T&Cs and the help centre say Ontop is the contracting party under COR. The pricing page does not say which one the $49 covers, and the COR service agreement is not public.
On this page
Services
| Service | Price | Basis | Score | Countries documented |
|---|---|---|---|---|
| Contractor payouts | from US$49[1][2][3][4] | per contractor a month | Our score 7.5 of 10 | 155 countries |
| Contractor management | from US$49[1][3][5] | per contractor a month | Our score 6.9 of 10 | None documented |
| Contractor of Record | from US$49[1][5][6] | per contractor a month | Our score 7.1 of 10 | None documented |
Top alternatives to Ontop
Other contractor payouts providers, by our contractor payouts score. How we score
Best for: Companies of any size that work mostly with contractors spread over many countries
- Capterra4.1/5· 49
Best for: Startups, SMBs, agencies and enterprises: the segments Remozo names for its contractor product
Read review (Remozo)
Pricing
The team column is the list price times 10 people, per month.
| Service | Setup fee | Team of 10, per month | Notes |
|---|---|---|---|
| Contractor payouts | None | US$490 | Ontop's one published price is the card titled 'Contractor of record': 'Starting from $49 /month', with $63.2 /month struck through and 'Subject to conditions and total number of workers'. The same figure is used for payouts, contractor management and COR; no payouts-only price is published. Billing is Pay per Contract (each active seat, so the fee varies monthly) or a Fixed Plan of pre-committed seats, plus transfer fees from a fee schedule. The payout guide lists per-country fees, for example 6 USD for a USD bank transfer and 1.2% for USDT or USDC, and a 10,000 USD transaction limit. The help centre says Ontop does not operate for companies in sanctioned countries.[1][2][3][4] |
| Contractor management | None | US$490 | The same $49 card as contractor payouts; no management-only price is published.[1][3][5] |
| Contractor of Record | None | US$490 | Priced on the card titled 'Contractor of record'. The card's own copy says 'Work directly with your contractors. Use your own agreements or Ontop templates', which describes direct hiring. The Client T&Cs and the help centre describe COR with Ontop as the contracting party, invoicing in its own name. The pricing page does not say which model the $49 covers.[1][5][6] |
How we scored Ontop
Each service gets its own score from our five criteria. Review-platform ratings are not part of it.
Contractor payouts Our score 7.5 of 10
| Criterion | Weight | Score | Contribution | Why |
|---|---|---|---|---|
| Compliance | 30% | 7.8 | 2.34 | Contracting entity on a company register: yes; Service agreement: published; Own security certifications: SOC 2; Licences: 1; Facts on record for this criterion: 4 of 4. |
| Coverage | 20% | 10.0 | 2.00 | Countries: 155 countries documented, 150 claimed; Reach: 100% of the widest provider of this service; Facts on record for this criterion: 1 of 1. |
| Price | 20% | 5.0 | 1.00 | Price: published; fewer than 5 other providers price this way, so it is not ranked; Setup fee: none; Deposit: not disclosed; Minimum term: not disclosed; Termination fee: charged; Facts on record for this criterion: 3 of 5. |
| Platform | 15% | 7.3 | 1.10 | API: not disclosed; Integrations: not disclosed; Self-serve sign-up: yes; Documents in the platform: contracts yes, IP assignment not disclosed, closing documents yes; Payout methods: bank transfer, e-wallet, crypto and card; Facts on record for this criterion: 3 of 5. |
| Support | 15% | 7.0 | 1.05 | Live support channels: messenger, chat and email; Live support hours: not stated; Dedicated manager: yes; Stated onboarding time: not stated; Stated response target: not stated; Facts on record for this criterion: 2 of 5. |
| Our score | 7.5 |
Contractor management Our score 6.9 of 10
| Criterion | Weight | Score | Contribution | Why |
|---|---|---|---|---|
| Compliance | 30% | 7.8 | 2.34 | Contracting entity on a company register: yes; Service agreement: published; Own security certifications: SOC 2; Licences: 1; Facts on record for this criterion: 4 of 4. |
| Coverage | 20% | 7.0 | 1.40 | Countries: 0 documented, 150 claimed; Reach: 40% of the widest provider of this service; Facts on record for this criterion: 1 of 1. |
| Price | 20% | 5.0 | 1.00 | Price compared with 16 providers charging per person a month in USD; 91% of them charge less; Setup fee: none; Deposit: not disclosed; Minimum term: not disclosed; Termination fee: charged; Facts on record for this criterion: 3 of 5. |
| Platform | 15% | 7.3 | 1.10 | API: not disclosed; Integrations: not disclosed; Self-serve sign-up: yes; Documents in the platform: contracts yes, IP assignment not disclosed, closing documents yes; Payout methods: bank transfer, e-wallet, crypto and card; Facts on record for this criterion: 3 of 5. |
| Support | 15% | 7.0 | 1.05 | Live support channels: messenger, chat and email; Live support hours: not stated; Dedicated manager: yes; Stated onboarding time: not stated; Stated response target: not stated; Facts on record for this criterion: 2 of 5. |
| Our score | 6.9 |
Contractor of Record Our score 7.1 of 10
| Criterion | Weight | Score | Contribution | Why |
|---|---|---|---|---|
| Compliance | 30% | 5.8 | 1.74 | Contracting entity on a company register: yes; Service agreement: published for Payouts and Contractors only; Own security certifications: SOC 2; Licences: 1; Facts on record for this criterion: 4 of 4. |
| Coverage | 20% | 7.0 | 1.40 | Countries: 0 documented, 150 claimed; Reach: 49% of the widest provider of this service; Facts on record for this criterion: 1 of 1. |
| Price | 20% | 9.0 | 1.80 | Price compared with 7 providers charging per person a month in USD; 0% of them charge less; Setup fee: none; Deposit: not disclosed; Minimum term: not disclosed; Termination fee: charged; Facts on record for this criterion: 3 of 5. |
| Platform | 15% | 7.3 | 1.10 | API: not disclosed; Integrations: not disclosed; Self-serve sign-up: yes; Documents in the platform: contracts yes, IP assignment not disclosed, closing documents yes; Payout methods: bank transfer, e-wallet, crypto and card; Facts on record for this criterion: 3 of 5. |
| Support | 15% | 7.0 | 1.05 | Live support channels: messenger, chat and email; Live support hours: not stated; Dedicated manager: yes; Stated onboarding time: not stated; Stated response target: not stated; Facts on record for this criterion: 2 of 5. |
| Our score | 7.1 |
Key facts
As the provider states them.
- Reach
- Global
- Support
- WhatsApp, Live chat (in-app), Email (support@getontop.com), Help Center[1]The help centre lists 24-hour business support Monday to Thursday, support until 7 PM (UTC-5) on Friday, from 7 PM on Sunday, and an on-call guard for the rest of the weekend; there is no phone support. The pricing page says 24/7 support and the Why Ontop page says dedicated 24/7 support, so the two pages do not agree
Countries covered
Claimed is the provider’s own count. Documented countries are the ones with evidence from a company register or the provider’s own site; countries we list without evidence are not counted.
- Documented: 155
- Listed without evidence: 22
Contractor payouts
Claimed: 150 countries · Documented: 155 countries
| Country | Entity | From | Evidence |
|---|---|---|---|
 Albania | — | US$49 | Provider’s site, 15 Oct 2026 |
 Algeria | — | US$49 | Provider’s site, 15 Oct 2026 |
 Andorra | — | US$49 | Provider’s site, 15 Oct 2026 |
 Angola | — | US$49 | Provider’s site, 15 Oct 2026 |
 Argentina | — | US$49 | Provider’s site, 15 Oct 2026 |
 Armenia | — | US$49 | Provider’s site, 15 Oct 2026 |
 Aruba | — | US$49 | Not confirmed, 15 Oct 2026 |
 Australia | — | US$49 | Provider’s site, 15 Oct 2026 |
 Austria | — | US$49 | Provider’s site, 15 Oct 2026 |
 Azerbaijan | — | US$49 | Provider’s site, 15 Oct 2026 |
 Bahamas | — | US$49 | Provider’s site, 15 Oct 2026 |
 Bahrain | — | US$49 | Provider’s site, 15 Oct 2026 |
Show 165 more countries
Contractor management
Claimed: 150 countries · Documented: None documented
Contractor of Record
Claimed: 150 countries · Documented: None documented
Who it fits
- Company size
- 1–50 people
- 50–500 people
- 500+ people
- Hiring patterns
- Mostly contractors
- A team across many countries
- Segments it names
- Startups and SMBs; companies that work with independent contractors in more than one country; clearest fit a remote or hybrid company with 20 or more employees paying 10 or more global contractors; larger organisations consolidating country-by-country processes
Pros and cons
Pros
- COR at $49 per contractor a month with no setup fee: the 8 other per-contractor-month COR list prices on this site are all higher
- 155 countries documented from Ontop's payout country guide, against its own claim of 150+
- Four payout methods: bank transfer (USD nearly everywhere, local currency in many countries), wallets (Payoneer, AstroPay, Zinli), USDT or USDC, and card in 7 countries
- Client T&Cs are public and set out fees, subscription and termination terms for payouts and contractor management
- Companies with fewer than 10 international workers can sign up on their own; contracts come from Ontop templates or the client's own
- A dedicated account team is stated (a team, not a named manager), with WhatsApp, live chat, email and a help centre
- Two contracting entities are on OpenCorporates (Ontop Holdings Inc., Florida branch; Ontop IC Operations LLC, Delaware, named for COR agreements), and the T&Cs state a FinCEN registration
Cons
- The $49 COR card and the terms disagree: the card describes direct hiring with your own agreements, the T&Cs and help centre describe Ontop as the contracting party that invoices in its own name
- The COR service agreement and the tri-party MSA are named in the T&Cs but not public; the published T&Cs cover payouts and contractor management only
- No EOR: the help centre says Ontop no longer provides EOR services directly, though the pricing FAQ still mentions switching from a contractor to an employee setup and the help centre routes EOR enquiries to sales
- SOC 2 is stated on a help-centre page; the type, auditor and report are not published
- Pricing pages say 24/7 support; the help centre lists 24-hour business support Monday to Thursday, shorter Friday and Sunday hours, an on-call guard for the rest of the weekend and no phone support. No response target is stated
- An early termination charge applies (the greater of the fees for the rest of the term and the six-month average times the months left), and cancelling takes a form, written notice and 30 days
- Contractor management at $49: 14 of the 17 other per-contractor-month list prices here are lower and 3 match. The price is 'Starting from', with conditions on worker numbers, plus transfer fees from a fee schedule
- No public API documentation or integration count found; the T&Cs say only 'We may provide you with an API'
- IP assignment is not stated: the T&Cs leave IP clauses to separate add-on agreements between client and worker
- The payout guide flags restricted countries on 8 country headings but its own restricted list names 16; the guide has no page for 20 of the 22 countries and territories in our list without evidence (Bermuda and Hong Kong have guide sections but are left unscored as territories)
Reviews in brief
AI summary
Written by an AI model from the data on our pages on 15 Oct 2026. Not a recommendation, not our score, and not a quote from any assistant.
What does the data show about Ontop as Contractor of Record?
AI
Ontop lists COR at $49 per contractor a month with no setup fee. Its Client T&Cs and help centre say it acts as the contracting party and issues invoices in its own name, and name Ontop IC Operations LLC for COR agreements. The pricing card's own copy describes working directly with contractors under your own agreements.
What the data does not show
The pricing page does not say which model the $49 covers. The COR service agreement is not public, and no support response target or client onboarding time is stated.
What are Ontop's main drawbacks?
AI
The COR service agreement is not public, and the card copy and the terms describe different COR models. Ontop charges an early termination fee, and cancelling takes a form, written notice and 30 days. SOC 2 is stated on a help-centre page, with no report published. Support is not shown as live 24/7, and chats start with an AI bot.
What the data does not show
Transfer fees vary by country and payment rail, so the total cost per contractor is not shown here. We found no public API documentation or integration count.
Trust and registration
More alternatives to Ontop
No provider here has a higher contractor payouts score from us than Ontop; these follow it by our contractor payouts score. How we score
- Contractor payouts price
- Custom quote
- Contractor payouts countries 200 claimed
- Services Payouts · Contractors
- Best for
- Businesses paying large, distributed payee networks across borders, which is how Tipalti describes Mass Payments
- Not for
- Buyers who need a published per-payout or per-contractor price before contacting sales
- Top pro
- Own SOC 1 and SOC 2 attestations at Type II level, stated on Tipalti's cloud page
- Top con
- Mass Payments shows only a $249 monthly plan fee; transaction pricing is charged on top and not published, so we leave its price unranked
- G24.5/5· 416
Signals checked 29 Jun 2026
- Contractor payouts price from
- US$49 per contractor a month
- Contractor payouts countries 190 claimed
- Deposit None
- Services EOR · Payouts · Contractors · AOR · Payroll
- Best for
- Crypto and web3 teams paying contractors in stablecoins or crypto, a segment Rise names (startups, web3 startups, DAOs, global agencies)
- Not for
- Companies that need an EOR in countries beyond the US and the UK today
- Top pro
- Prices are published per head: $49 a contractor a month (discounts for startups and non-profits), $299 for Agent of Record, $399 an employee for EOR
- Top con
- EOR is documented in 2 countries (US, UK) against a claim of 90+. The parent, Rise Works, Inc., is on the GLEIF register; no own entity is documented in either country
- Trustpilot4.6/5· 7,623
Signals checked 29 Jun 2026
- Contractor payouts price from
- 0.25% of each payout
- Contractor payouts countries 46 claimed
- Minimum term None
- Services Payouts
- Best for
- Platforms and marketplaces that pay sellers, freelancers, creators or service providers, as Stripe describes its customers
- Not for
- Companies that want a provider to run contractor onboarding, contracts or closing documents: Stripe's pages describe a payment flow, not those
- Top pro
- Fee schedule published: 0.25% + 25¢ per payout and $2 per monthly active account, plus 0.25% of payout volume for funds routing and platform management where it applies, Instant Payouts at 1% and cross-border payouts from 0.25% of payout volume
- Top con
- No country list for Connect payouts. The Connect page says Connect Onboarding supports 46+ countries and does not tie that to payouts; we document none
- Trustpilot1.7/5· 17,255
- G24.4/5· 1,245
- Capterra4.6/5· 3,351
Signals checked 29 Jun 2026
Questions people ask
Which services does Ontop offer?
We cover three: contractor payouts, contractor management and Contractor of Record. All three use the same $49 per contractor a month card. Ontop's help centre says it no longer provides EOR services directly (getontop.zendesk.com, checked 2026-10-15).
What does Ontop cost?
Ontop's pricing page shows 'Starting from $49 /month' on the Contractor of record card, with $63.2 /month struck through and the note 'Subject to conditions and total number of workers'. It says there are no setup fees. Billing is per active contract or a Fixed Plan of pre-committed seats, plus transfer fees from a fee schedule (getontop.com/pricing, checked 2026-10-15).
Is Ontop the contracting party under Contractor of Record?
Ontop's own pages disagree. The $49 card says 'Work directly with your contractors. Use your own agreements or Ontop templates', which describes direct hiring. The Client T&Cs and the help centre say that under COR Ontop subcontracts the worker, acts as the contracting party and invoices in its own name. The pricing page does not say which model the $49 covers (checked 2026-10-15).
In how many countries does Ontop pay contractors?
Ontop's pricing page says it hires in 150+ countries. Its payout country guide lists methods for 155 countries that we document, and names 16 restricted countries (getontop.zendesk.com, checked 2026-10-15).
Is Ontop's support available 24/7?
The pricing and Why Ontop pages say 24/7 support. The help centre lists 24-hour business support Monday to Thursday, support until 7 PM (UTC-5) on Friday, from 7 PM on Sunday and an on-call guard for the rest of the weekend. It offers WhatsApp, live chat and email and no phone support (checked 2026-10-15).
What happens if a company cancels Ontop?
The Client T&Cs charge an early termination fee when a client ends an agreement before the end of its term: the greater of the fees for the rest of the term and the average of the last six months of fees times the months left. The help centre says cancelling needs a form, written notice, 30 days' notice and confirmation from Ontop (checked 2026-10-15).
Sources
- Ontop pricing, Ontop · checked 15 Oct 2026
- Fee Schedule - Ontop Platform, Ontop · checked 15 Oct 2026
- Understanding your platform subscription, Ontop · checked 15 Oct 2026
- How do your workers receive their payments? Country guide, Ontop · checked 15 Oct 2026
- Client General Terms and Conditions, Ontop · checked 15 Oct 2026
- Ontop: Global Hiring Made Simple, Ontop · checked 15 Oct 2026
How this page is built
Last checked: 15 Oct 2026.